Our people are our greatest assets at Alight Solutions because People Matter! Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Customer Care Representative Human Resources. See office directory The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Alight is committed to the continued development of our colleagues. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. This training will take place during the first 5-weeks of your employment, and the hours are full time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Benefits . Its a permanent virtual customer care representative Job. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. You will be notified during the hiring process which checks are required by the position. Job Details. Customer Care Representative Greater Toronto Area, Canada. We're always looking for great talent. The estimated base pay is $36,558 per year. At Alight Solutions, we are reimaging how people and organizations thrive. At Alight, we connect passion with purpose. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Career Development & Growth: We provide ongoing training, coaching and development. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Join our team. Must be able to work a flexible schedule based upon high call volume needs. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. 1999 - You're able to quickly input and retrieve data while working with the customer on the telephone. Alight Solutions San Juan is looking for real people, who are passionate about customer care. You will At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Location: San Juan, Puerto Rico. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Si es as , entonces ReedGroup es para ti! Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Be Real with Alight and help us re-imagine how people and organizations thrive. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Alight Easy 1-Click Apply. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. At Alight, we believe a company's success starts with its people. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. Because transformation takes a workforce. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers These teams are a critical component of Alights health care,retirement and HR-delivery services. We combine data-driven . Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. We are not an agent or representative of any employer. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. * Express yourself in an open and honest manner Visit investor site Looking for an Alight office? All Rights Reserved. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Get a free, personalized salary estimate based on today's job market. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. at Alight Solutions. Esto te describe? The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We strive for Excellence Every Day by collaborating with our clients and colleagues. Learn more at . We are brave in spirit, act decisively, learn quickly and get it done. Find contacts: direct phone number, email address, work experience. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language These teams are a critical component of Alights health care,retirement and HR-delivery services. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. * Initiate new leave cases in our system https://www.consumer.ftc.gov/articles/0243-job-scams. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia The mission of our customer care teams exemplifies the need for human understanding. We want you to join our company with 25 years of industry experience. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. We are forthright and genuine when we speak. Learn more about our customer care offices. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Reporting Relationships Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Work-Life Balance Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. The estimated additional pay is $2,234 per year. * Be kind and compassionate Get hired today! HDHP or PPO available., At Alight, we believe a companys success starts with its people. Health, Dental, Vision, Life Insurance and more.